Book a Repair

My Boiler is still in warranty
I have a Baxi Maintenance and Support plan
My boiler is out of warranty
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Booking is easy
Your repair is covered under warranty.
Simply click to arrange your booking:

Book your engineer visit online through Domestic & General

Don't worry, we're here to help

The choice is yours, discover our options available to get your boiler up and running again.

Repair & Care

Repair & Care is a maintenance and support plan for your broken-down boiler, providing a one-off repair (where repairable) and then on-going maintenance and support for your boiler and controls, to help ensure they are properly maintained, supported and in good working order.

from £34.80 per month

Book your engineer visit now

Or call us on 0330 053 4014

Includes:

Initial repair by expert Baxi engineer to get you up and running
Engineer call-out, parts, labour and VAT for 12 months
If we can't fix your initial boiler fault, we will refund 100% of your payment
Repairs up to the value of £1,500 if your boiler fails the annual service or stops working
Flexible payment options - from £34.80 per month
Ongoing hints and tips to keep your boiler in good working order
If your boiler is deemed beyond repair on 2nd or subsequent repairs, then a replacement boiler will be provided up to the value of £750.00
Plan provided by Domestic & General Services Ltd
Next day appointments available subject to time of booking

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One-off Repair

One-off repair is a single, fixed price repair on your boiler, carried out by one of our expert Baxi engineers. Includes engineer call-out, parts and labour.

from £417.60 one off

Book your engineer visit now

Or call us on 0330 053 4014

Includes:

Engineer call-out, parts, labour and VAT
If we can't fix your boiler, we'll only charge a £90 inspection fee and refund the rest of your payment
Parts are guaranteed for 12 months following the repair and labour is covered for 90 days
One-off payment from £417.60

Don't worry, we're here to help.

0330 053 4014

Monday - Friday: 8am - 6pm
Saturdays and Bank Holidays: 8:30am - 2pm

Popular questions

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If your boiler has shut down and is showing error code E28, E53, E113, E119 or E128 then your condensate pipe may be frozen.

FIND OUT MORE

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Here we explain how to identify frozen condensate pipe symptoms, tell you how to thaw your condensate pipe and how to stop your boiler condensate pipe from freezing in the future.

Find out more